3 Steps Accelerator Program

I combine my 15 years executive experience working client side , with my background in Psychology to provide your teams with exactly what they need to succeed in their client relationships!

Structure of the program

Core Program

Feel like a Client – The Foundation
Through interactive teamwork and deep individual analysis, we'll uncover the personality types, behaviors, and dynamics that drive your clients' decisions.

Think like a Partner – The Application
With hands-on exercises, your team will learn to adapt their approach for different client types. They'll also discover why clients need to hear your perspective and how to shift their mindset to create stronger partnerships.

Timeline: 8-10 weeks

Includes:

  • pre- assessment work

  • 1 day in person training

  • homework

  • 2x 45 mins online follow up sessions

Enhancement Module

Act like a Consultant: the Holy Grail of Client Service
Master the skill of connecting the dots, interpreting signals and forming a clear picture to anticipate your clients' needs. Through practical group exercises, you'll learn how to position yourself as the trusted consultant your clients can’t do without.

Timeline: 4-6 weeks

Includes:

  • 0.5 days of in person training

  • homework

  • 1 hour online follow up session

What teams will walk away with

Tools

Practical tools and frameworks that can be applied in their day to day job.

Insights

Unique insights, examples and role play exercises of what works and what doesn’t in clients relationships.

Mindset

A winning attitude to build long standing client partnerships.